Dana Air has marked its 10th anniversary in Nigeria’s aviation industry with a strong commitment to continue to offer its guests the best of service hinged on safety and customer satisfaction.
The Chief Operating Officer of Dana Air Mr Obi Mbanuzuo, gave the assurance while speaking with newsmen on Monday in Lagos to mark the airline's 10th anniversary of operations in Nigeria.
The carrier started flight operations on Nov. 10,2008 and has flown over 2.7 million passengers since then.
Mbanuzuo said Dana Air was proud to be celebrating 10 years of providing massive job opportunities, capacity development, training and broad corporate social responsibility and most of all, amazing flight service to Nigeria and Nigerians.
He said :"When we commenced operations 10 years ago, our desire was change the convention and exceed the flying aspiration of our guests with our world-class services
"Today, with the support and loyalty of our esteemed guests, we have been able to achieve 10 years of service to Nigerians.
‘’As you may be aware, we are about the second private domestic airline in Nigeria’s history to achieve this feat, and it’s on record that over 60 airlines have gone under without being able to even survive even five years in the industry.
" It hasn’t been easy as we have had to grapple with a lot of challenges in the last 10 years ranging from infrastructure, multiple taxes, and high cost of aviation fuel, but we are delighted to have been able to brave the storm.
" I must say our commitment, proficient management style, high standards, and passion for excellence brought us this far."
Mbanuzuo said the airline had done a lot through its CSR programme (Dana Foundation) which had helped to raise millions of naira for the sickle cell foundation in Lagos, as well as autism patients.
" We have also supported a couple of other similar organisations like Rotary Club on blood donation and cancer fighting organizations like project PinkBlue, Children Living with Cancer Foundation just to mention a few," he added.
Commenting on the airline’s sponsorship of two Nigerian clubs, Mbanuozo said Dana Air was the only Nigerian airline at the moment sponsoring two Nigerian league clubs- Heartland FC of Owerri and Akwa United FC in Akwa Ibom State.
He said the airline had also made significant and firm progress in its strategic route and fleet expansion programme.
The accountable manager said: "Our good understanding of the workings of the industry has been an added advantage and very soon we will announce the steps and progress made. It is our desire to cover more cities in Nigeria but we have to be strategic about it.
"Having flown over 2.7m passengers in the last 10 years of our operations with an on-time performance and a world-class in-flight service that is yet to be unrivaled, our desire is to do another 10 years offering Nigerians the best of service hinged on customer satisfaction and safety. "
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